Privacy Policy

Last Updated: 9/4/2025

At Ngaihomes (operated by The Michael Ngai Team), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other details you provide when filling out forms or contacting us.
  • Property-Related Information: Details about the type of property you are interested in buying, selling, or renting.
  • Usage Data: Information automatically collected when you visit our site, such as IP address, browser type, device information, and pages visited.
  • Cookies & Tracking: We use cookies and similar technologies to improve your browsing experience and to track activity for analytics and advertising.

2. How We Use Your Information

We use your information to:

  • Provide real estate services and respond to your inquiries.
  • Send you property alerts, updates, and market insights (if you have opted in).
  • Send you calls, emails, and text messages directly from Ngaihomesand/or The Michael Ngai Team.
  • Improve our website and marketing.
  • Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell your personal information. Data will not be shared with third parties for marketing or promotional purposes. We may share it only with:

  • Service Providers (e.g., email marketing, analytics platforms) who help us operate our business.
  • Affiliates and Team Members who may assist with your inquiry.
  • Legal Requirements where disclosure is necessary to comply with the law.

4. Your Rights

Depending on where you live, you may have rights to:

  • Access, correct, or delete your personal data.
  • Opt out of receiving marketing communications.
  • Restrict or object to certain processing.
  • Request data portability.

To exercise these rights, contact us at: .

5. Data Security

We implement reasonable safeguards to protect your personal information from unauthorized access, use, or disclosure.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Children’s Privacy

Our services are not directed to individuals under 18 years old. We do not knowingly collect personal information from children.

8. Opt-In Compliance

By providing your contact information, you consent to receive calls, emails, and/or text messages from Ngaihomes and TheMichael Ngai Team regarding real estate services, even if your phone number is listed on a federal or state “Do Not Call” registry.

  • Communications may include property updates, service information, or follow-ups related to your inquiry.
  • Standard messaging and data rates may apply for text communications.
  • You may opt out at any time by replying STOP to text messages, clicking “Unsubscribe” in emails, or contacting us directly.

Opt-Out: To stop receiving communications, you can:

  • Reply STOP to any text message
  • Click “Unsubscribe” in an email
  • Contact us at or 917-858-6822

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Ngaihomes | The Michael Ngai Team

Email: Team@ngaihomes.com

Phone: 917-858-6822